DNS Configuration for Office 365 in cPanel or WHM

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Introduction What is Office 365?

Office 365 is a cloud-based subscription e-mail service supplier that brings collectively the very best instruments for the best way folks work at this time. By combining best-in-class apps like Excel and Outlook with highly effective cloud companies like OneDrive and Microsoft Groups, Office 365 lets anybody create and share wherever on any gadget.

Click here for office subscription

DNS Configuration

To set up Microsoft Office 365, log in to cPanel, then add/update the following DNS Configuration records for the domain(s) in question:


# Record Type TXT
example.com.au.   3600  TXT   MS=ms000000
example.com.au.   3600  TXT   "v=spf1 include:spf.protection.outlook.com -all"

# Record Type MX
example.com.au.   300   MX    0 example-com-au.mail.protection.outlook.com.

# Record Type CNAME
autodiscover             3600  CNAME autodiscover.outlook.com.
sip                      3600  CNAME sipdir.online.lync.com.
lyncdiscover             3600  CNAME webdir.online.lync.com.
msoid                    3600  CNAME clientconfig.microsoftonline-p.net.
enterpriseregistration   3600  CNAME enterpriseregistration.windows.net.
enterpriseenrollment     3600  CNAME enterpriseenrollment.manage.microsoft.com.

# Record type SRV
_sip._tls                3600  SRV   100 1 443   sipdir.online.lync.com.
_sipfederationtls._tcp   3600  SRV   100 1 5061  sipfed.online.lync.com.


  • The MS record ms000000 supplied by Microsoft as part of the verification process.
  • The MX record contains the domain name as a prefix, with periods replaced by hyphens.
  • SPF, Once it has been approved and active with you will need to add in your web server IP to the SPF record. “v=spf1 +a include:spf.protection.outlook.com -all”
Then, change the Email Routing setting down the bottom to “Remote Mail Exchanger”.
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